Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from MonoContrast (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device. This includes details such as:

  • Your web browser, IP address, time zone
  • Cookies installed on your device
  • Pages or products you view
  • How you arrived at the Site (e.g., search terms, referring websites)
  • How you interact with the Site

We call this “Device Information”.

We collect Device Information using the following technologies:

  • Cookies – Small data files placed on your device to improve your experience. You can learn more at allaboutcookies.org.
  • Log files – Track actions on the Site (e.g., IP address, browser type, ISP, referring/exit pages, date/time).
  • Web beacons / tags / pixels – Small electronic files to monitor browsing behavior.

When you make a purchase or attempt to do so, we collect:

  • Your name
  • Billing and shipping addresses
  • Payment method (via our secure processor)
  • Email and phone number

We call this “Order Information”.

Text Marketing & Notifications:
If you subscribe to text notifications, you agree to receive automated marketing messages. Consent is not a condition of purchase. You can reply STOP to unsubscribe or HELP for help. Message/data rates may apply.

“Personal Information” in this policy includes both Device and Order Information.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use your information to:

  • Fulfill your orders (processing payments, arranging shipping, sending confirmations)
  • Communicate with you (order updates, support)
  • Screen orders for fraud
  • Show you information or promotions based on your preferences

We use Device Information specifically to:

  • Monitor potential risks and fraud (especially via IP addresses)
  • Improve and optimize our Site (analytics, user experience)
  • Assess the success of our marketing campaigns

3. SHARING YOUR PERSONAL INFORMATION

We only share your Personal Information with trusted service providers, such as:

We may also share data if required to comply with laws, enforce our policies, or respond to legal requests (e.g. subpoenas, court orders).

4. BEHAVIORAL ADVERTISING

We may use your information for targeted ads or email campaigns. To learn more or opt out:

You can also opt out via the DAA opt-out portal.

5. DO NOT TRACK

Please note that we do not change our data practices when we receive a “Do Not Track” signal from your browser.

6. YOUR RIGHTS

If you are a resident of the European Union or Canada, you have the right to:

  • Access the personal information we hold about you
  • Correct, update, or delete your information
  • Withdraw consent for future data use

To exercise these rights, please contact us using the information below.

Note: Your data may be processed outside your country, including in Canada or the United States.

7. DATA RETENTION

We retain your order information for our records unless and until you ask us to delete it. This helps with tax, warranty, and support purposes.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy occasionally to reflect:

  • Changes in our practices
  • Legal or regulatory updates
  • Operational needs

We recommend reviewing this page regularly to stay informed.

9. CONTACT US

If you have questions, concerns, or wish to file a complaint, contact us at:

Email: [[email protected]]
Subject: Privacy Policy Inquiry

Thank you for trusting us with your data.